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how to pitch your services: a guide for people who hate selling

We’ve all been there – having freshly started your business and hungry (maybe desperate?) to make a sale and get some money


You’re like 40% sure your work is worth spending money on, and the advice you read in those 15 articles online said you have to pitch yourself


You miss 100% of the shots you don’t take, right?


But uhhh… you’re missing 100% of those shots you do take for some reason


People aren’t responding to you, they’re even being kinda mean to you when they reply? You’re not getting sales, people aren’t asking to work with you like the business gurus said they would?


What are you doing wrong?


In an effort to not shame anyone, I won’t be using specific examples of bad pitching. We’re all bad at things the first time we try them, and I want you to get better at pitching.


So I’m gonna tell you what good pitches require, and how to get it done


do your research

Before you pitch that person, look em up. Check out their profile. Is there anything interesting about them? Is there any reason you’d wanna work with them (besides getting your bills paid)?


Do they even need what you’re pitching to them? And not in a “yes everyone needs what I’m selling way” – in a “this person specifically could benefit from what I offer because [reason you found while doing your research]”


Also, what’s their name? Make sure to get it right!


You’d be surprised how many pitches I’ve gotten that didn’t even get my name right 🫠 I know I have an unusual name, but this shows me that you didn’t try, you don’t pay attention to details, and you’re just looking to make a quick buck


These aren’t great ideas to place in a potential client’s mind when you’re pitching


have your shit (somewhat) together

You absolutely need somewhere for people to go to to get to know about you and inquire


It doesn’t even need to be a website per se. Just somewhere where they can get to know about you and what you do


People need to get more information to build trust in you and your work as a service provider and not having a home for your information isn’t gonna build that trust


If the person you’re pitching is gonna spend money on you, they’re gonna need to know that the quality of your work is up to their standards too – you check out the plumber’s previous work before he comes into your home, right?


What do you need for this landing page? I have a full blog post outlining what you need here


don’t go spamming

As with all relationships, consent matters


Did the person ask for your info to learn more about you or your work?


Does sharing your work seem appropriate in the context of the conversation happening right now?


If the answer to either of those questions is no, then keep your hands to yourself


People generally like when their autonomy is respected (including you I’m sure!), and that will matter more to them vs spamming your work


You’ll also get accused of being a bot and reported and blocked and that’s no bueno for your reputation and business anyway!


pitch intentionally, not desperately

I know this one is hard because you’re likely broke and really, really, really want your business to work out for you, but business is a long game – even if social media makes it look like it’s not


Businesses take on average 3-5 years to become profitable so you have to be prepared to be broke for a while, and NOT let it run into your pitching strategy and messaging


That desperation bleeds off you and it repels folks FAST. They can smell it from a mile away, and will always be wary that you’ll treat them like a piggy bank vs an actual human being


If that’s NOT the impression you wanna give your audience, here’s what to do instead.



steps to pitching mindfully

step 1 – research + qualify who you’re gonna pitch?

Does this person even want what you’re pitching? Can they afford to hire you? Do you already exist in their network?


If the answer to any of these questions is a no, don’t pitch em. But you can move on to step 2!


step 2 – engage authentically first

Comment on their posts (and not just emojis), like and share their posts if they are truly interesting to you. Don’t use an AI tool with this part. They need to trust that you’re interacting in good faith and authentically


Remember, trust is hard to build but easy to break and once it’s gone hard AF to rebuild


Just in general, be yourself! If you don’t find a post interesting, skip it. If you do, interact with it! It’s that simple


If you’ve already disqualified them as a good fit, this doesn’t mean that you get to skip this step. A no now could be a yes later, OR they could refer you to someone who is a good fit. You really never know so make sure you're building trust and your reputation


step 3 – make your ask clear and specific

And the specificity is the important part – to build trust, your people need to know you’ve been paying attention!


Did you notice that they’ve complained a couple times about not being able to market effectively and you’re a marketer? This is a great time to pull that scenario out and kindly show them exactly how you can help them


If you have a specific service or package, mention/link that directly instead of giving them a list or a landing page to wade through or overwhelm them


If you’re sending this information via DMs it’ll be much easier for them to find later too!


step 4 – respect the response (or lack thereof)

Following up is definitely important – I usually recommend 3 times before you call it quits – but you don’t want to bombard them with follow ups


People have lives, they forget stuff, and maybe they’re just thinking about it before they get back to you


Or maybe they’re trying to be nice by ghosting you instead of hurting your feelings by declining (which is totally not your problem!)


If they do decline outright, accept it gracefully! Don’t try to push or convince them about the work to land the sale. Business gurus will tell you that you need to be tenacious with selling but remember what we said about consent earlier


Consent is best given enthusiastically and freely – it’s not really consent if you have to coerce


the tl;dr

Learning how to pitch your services is skill that gets better over time with lots (and lots) of practice and observation. Your first pitches are gonna be weird, awkward, and even cringe, but that’s part of the process!


There’s no ‘right’ way to pitch, but there are good pitches and bad ones. The difference is respect.


Respect for the other person’s time and autonomy and the relationship you’re trying to build


Bad pitches always happen when you’re focused on what you need; a sale, your bills paid, a client. Good pitches happen when you’re focused on what the other person needs and whether you can genuinely help them without people pleasing


So if you’re send some awful pitches in the past, don’t beat yourself up about it. The first pancake is always a hot mess before you get the temperature right 😉



speaking of pitching…

I'm Sue-Jan, and I help neurodivergent and chronically ill entrepreneurs build systems that work with their actual capacity (because winging it stops working at some point)


If this made pitching feel less terrible, book a strategy session with me or send me a tip!

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